Young Talent – Customer Service & Support Representative

Overview: We are looking for an energetic and hardworking individual to join our Customer Service team. As the first point of contact for our customers, you will play a crucial role in delivering positive experiences and building brand loyalty. If you are passionate about people, possess a strong work ethic, and are eager to gain valuable corporate experience, we want to hear from you. Responsibilities: • Provide exceptional service by responding efficiently to customer inquiries via email, phone, and social media. • Resolve customer issues and process feedback with professionalism and a positive attitude. • Maintain accurate records of customer interactions and update the customer database (CRM). • Identify opportunities to improve the customer experience and communicate feedback to the team. Qualifications & Qualities: • Recent graduate or young professional with a passion for helping people. • Excellent communication skills, both written and verbal. • Strong empathy, patience, and problem-solving abilities. • Eagerness to learn about our products/services and grow professionally within a customer-centric environment. Remuneration: R4000